If your pet has a procedure with us and need’s to stay overnight they will stay at Macqueen’s where we still have a nurse onsite to provide inpatient care, one of our vets will be available to provide advice and treatment if necessary. Rest assured that he/she will be under constant supervision. A Registered Veterinary Nurse remains on site at all times, and the duty vet is available on call outside of our routine opening hours, should the Veterinary Nurse have any cause to be concerned about your pet’s condition.

You are welcome to visit by prior arrangement; however, we do ask that visiting times are kept to 30 minutes to allow for practice working. In cases of infectious disease where your pet needs to be isolated to prevent the spread of infection, we advise against visiting (this is to protect other animals within your home and other patients within the practice).Ward rounds take place at 9am between the Duty Nurse and Veterinary Surgeon, where your pet will be examined and a plan for the day made.

Patient Updates: You will receive a call between 9.30am-10.30am with an update on his/her progress and to discuss any additional investigations/treatment that may be necessary; we endeavor to keep you updated with costs along the way, you will be given an account balance update at this time also.